# Cooper

AI coworker automating ACORD forms, submissions, quote comparison, and renewals within Applied Epic.

Research: https://www.safecli.org/company/askcooper.ai
Company: https://askcooper.ai

## Evidence status

Procurement review needed
Source review: 2026-10-28T14:03:44.011Z
API: Unknown

Company-published claims, not independently verified controls. Unknown is not evidence of absence.

## Procurement checks

### Security assurance — Company-published

> SOC 2 Type ii

Source: https://askcooper.ai/
Reviewed: 2026-10-28T14:03:44.011Z

> Everything is encrypted in transit and at rest, with SOC 2 Type II controls and HIPAA-compliant handling.

Source: https://www.askcooper.ai/integrations
Reviewed: 2026-10-28T14:03:44.011Z

- [ ] Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### SSO & provisioning — Not found


- [ ] Test SSO enforcement, user removal and privileged-account recovery.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Access controls — Company-published

> Role-based access and complete audit logs mean you always know who did what, and when.

Source: https://www.askcooper.ai/integrations
Reviewed: 2026-10-28T14:03:44.011Z

- [ ] Test least-privilege roles and cross-tenant access with separate test accounts.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Auditability — Company-published

> Role-based access and complete audit logs mean you always know who did what, and when.

Source: https://www.askcooper.ai/integrations
Reviewed: 2026-10-28T14:03:44.011Z

> RBAC & audit logs

Source: https://www.askcooper.ai/integrations
Reviewed: 2026-10-28T14:03:44.011Z

- [ ] Verify administrative and data-access events, retention and export.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Data handling — Not found


- [ ] Review DPA, subprocessors, retention, deletion, residency and AI training use.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Reliability & support — Company-published

> Cooper takes first notice of loss from phone, email, portal, or fax, matches it to the policy, and opens a structured claim file, acknowledged within SLA every time.

Source: https://www.askcooper.ai/product/claims-tpas
Reviewed: 2026-10-28T14:03:44.011Z

> Acknowledged within SLA✓ 1h12m

Source: https://www.askcooper.ai/product/claims-tpas
Reviewed: 2026-10-28T14:03:44.011Z

- [ ] Request SLA, incident history, recovery targets and support escalation terms.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Product effectiveness — Mixed claims — review

> $970M+$970M+ in premiums processed 4× 4× faster to first quote 99.2% 99.2% form fill accuracy

Source: https://askcooper.ai/
Reviewed: 2026-10-28T14:03:44.011Z

> $970M+$970M+ in premiums processed 4× 4× faster to first quote 99.2% 99.2% form fill accuracy

Source: https://www.askcooper.ai/
Reviewed: 2026-10-28T14:03:44.011Z

> Cooper applies your rating logic the same way every time and benchmarks each account against similar risks, so pricing stays consistent no matter who is at the desk.

Source: https://www.askcooper.ai/product/mgas-insurers
Reviewed: 2026-10-28T14:03:44.011Z

- [ ] Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

## Decision

- Owner:
- Intended use and data sensitivity:
- Blocking requirements:
- Pilot success criteria:
- Unresolved risks:
- Decision and review date: