Descartes Visual Compliance

SOC 2 Type II reportingReviewed 2026-10-23View source

Descartes operates a security-first SaaS infrastructure governed by SOC 2 Type II and ISO 27001 standards, with 24/7 threat monitoring and fully redundant architecture across six global data centers.Reviewed 2026-10-23View source

Before relying on it
Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.

Single sign-on (SSO) should be part of the process to minimize the number of login credentials required and streamline business processes.Reviewed 2026-10-23View source

Before relying on it
Test SSO enforcement, user removal and privileged-account recovery.

Before relying on it
Test least-privilege roles and cross-tenant access with separate test accounts.

Risk Mitigation The automated, centralized Descartes solution helps easily screen potential business partners and provides an automatically generated audit trail to ensure reliable export compliance.Reviewed 2026-10-23View source

### Q: How do you maintain an audit trail using the Descartes MK Denial solution?Reviewed 2026-10-23View source

### Q: How long does the system keep the audit trail?Reviewed 2026-10-23View source

Before relying on it
Verify administrative and data-access events, retention and export.

Data Processing Agreements | DescartesReviewed 2026-10-23View source

# Data Processing AgreementsReviewed 2026-10-23View source

Descartes will Process Personal Data as necessary for the purposes of the Agreement in accordance with this DPA and will not disclose Personal Data to third parties other than to Descartes’ Affiliates or Third Party Processors for the aforementioned purposes or as required by law.Reviewed 2026-10-23View source

Before relying on it
Review DPA, subprocessors, retention, deletion, residency and AI training use.

For data centre migrations other than for the purposes of disaster recovery, Descartes will provide a minimum of thirty (30) days notice to Customer.Reviewed 2026-10-23View source

Data Backup and Disaster RecoveryReviewed 2026-10-23View source

Before relying on it
Request SLA, incident history, recovery targets and support escalation terms.

### 10th Annual Global Transportation Management Benchmark SurveyReviewed 2026-10-23View source

Before relying on it
Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.