Intapp DealCloud

Relationship intelligence CRM

intapp.com

Enterprise evidence

Procurement review needed

Public information covers sso & provisioning, auditability, data handling. Still unresolved: security assurance, access controls, product effectiveness.

8 official sources · Fresh page review · Not independently tested

Sources reviewed 2026-10-16

4 / 7 areas with published evidence · 0 independently verified

Evidence & checks
Security assuranceMixed claims — review
Our controls align with SOC 2 Type 2 and ISAE 3000, with full audit traceability.Reviewed 2026-10-16View source
#### SOC 2 Type 2 and ISAE 3000 controlsReviewed 2026-10-16View source
The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed.Reviewed 2026-10-16View source
ISO 27017 provides guidance on the information security aspects of cloud computing, recommending the implementation of cloud-specific information security controls that supplement the guidance of the ISO 27002 and ISO 27001 standards.Reviewed 2026-10-16View source

Before relying on it
Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.

SSO & provisioningCompany-published
Intapp also lets end users log into these applications easier through single sign-on (SSO), simplifying the user experience.Reviewed 2026-10-16View source
### Single sign-on (SSO)Reviewed 2026-10-16View source

Before relying on it
Test SSO enforcement, user removal and privileged-account recovery.

Access controlsMixed claims — review
Intapp provides granular, role-based access control, so administrators can define and manage both standard and custom roles and privileges.Reviewed 2026-10-16View source
### What role-based access control (RBAC) features does Intapp offer?Reviewed 2026-10-16View source

Before relying on it
Test least-privilege roles and cross-tenant access with separate test accounts.

AuditabilityCompany-published
Define access policies once and enforce them in real time across every system, user, and agent — with audit trails to prove it.Reviewed 2026-10-16View source
Maintain an audit trail of user login activities, including a history of permissions, authorizations, and removals.Reviewed 2026-10-16View source

Before relying on it
Verify administrative and data-access events, retention and export.

Data handlingCompany-published
To access DPA versions prior to v11, please contact contractsops@intapp.comReviewed 2026-10-16View source
Please view our customer data retention policy for more details.Reviewed 2026-10-16View source

Before relying on it
Review DPA, subprocessors, retention, deletion, residency and AI training use.

Reliability & supportCompany-published
Monitoring controls — including system availability, change management, and incident response — are independently audited and verified annually.Reviewed 2026-10-16View source

Before relying on it
Request SLA, incident history, recovery targets and support escalation terms.

Product effectivenessNot found

Before relying on it
Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.

Published claims are not verified controls. No hands-on performance or security testing has been performed.

What we know

Used by Riverside Company for pipeline management; integrates via APIs with third-party platforms.

Worth asking

Can the platform's relationship intelligence features be fully automated across disparate external data sources without manual intervention?

Sources

Evidence details

Enterprise controls

For clients who are unable to use SSO via a SAML provider, Intapp products support multifactor authentication using time-based one-time passwords (TOTP) Our controls align with SOC 2 Type 2 and ISAE 3000, with full audit traceability #### SOC 2 Type 2 and ISAE 3000 controls

Developer access

### How do Intapp products authenticate with external APIs and integrations

Last checked Oct 16, 2026

Company-published evidence, not an independent audit. Unknown means unverified.