RELEX Solutions

Unified retail platform

relexsolutions.com

Enterprise evidence

Insufficient enterprise evidence

Public information covers data handling, reliability & support. Still unresolved: security assurance, sso & provisioning, access controls.

13 official sources · Fresh page review · Not independently tested

Sources reviewed 2026-10-24

2 / 7 areas with published evidence · 0 independently verified

Evidence & checks
Security assuranceMixed claims — review
To gain ISO 27001:2013 certification for RELEX’s Inventory and Supply Chain software, we had to demonstrate a systematic and rigorous approach to managing sensitive information.Reviewed 2026-10-24View source
The ISAE 3000 SOC 2 standard for assurance was originally developed by the American Institute of Certified Public Accountants and is widely regarded as the gold standard for reporting on information security.Reviewed 2026-10-24View source
### ISO 27001Reviewed 2026-10-24View source

Before relying on it
Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.

SSO & provisioningNot found

Before relying on it
Test SSO enforcement, user removal and privileged-account recovery.

Access controlsNot found

Before relying on it
Test least-privilege roles and cross-tenant access with separate test accounts.

AuditabilityNot found

Before relying on it
Verify administrative and data-access events, retention and export.

Data handlingCompany-published
Customers maintain complete control over their personal data with clear data processing agreements and transparent privacy policies.Reviewed 2026-10-24View source
| GDPR | Full compliance with EU data protection regulations including privacy rights, data processing agreements, and breach notification procedures.Reviewed 2026-10-24View source

Before relying on it
Review DPA, subprocessors, retention, deletion, residency and AI training use.

Reliability & supportCompany-published
There are regular disaster recovery tests to verify the backup restore process is working smoothly.Reviewed 2026-10-24View source
- We are GDPR compliant in our governance and incident response proceduresReviewed 2026-10-24View source

Before relying on it
Request SLA, incident history, recovery targets and support escalation terms.

Product effectivenessNeeds clarification
Collaborative Intelligence models under development will deliver ecosystem-level intelligence such as benchmarks, built exclusively from aggregated, anonymized, and filtered data with no customer-specific Confidential information ever exposedReviewed 2026-10-24View source

Before relying on it
Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.

Published claims are not verified controls. No hands-on performance or security testing has been performed.

What we know

RELEX offers a unified platform for demand forecasting, inventory, and replenishment, using AI to manage fresh item expiration dates and optimize stock levels.

Worth asking

How does a large-scale enterprise platform adapt to the specific resource constraints of independent grocers compared to their larger retail chain clients?

Sources

Evidence details

Enterprise controls

To gain ISO 27001:2013 certification for RELEX’s Inventory and Supply Chain software, we had to demonstrate a systematic and rigorous approach to managing sensitive information ✅ Secure by Design: Enterprise-grade security architecture with ISO 27001 and SOC 2 Type II certifications | ISO 27001 | Certified information security management system demonstrating systematic approach to protecting sensitive data

Developer access

With fluctuating markets and rapidly changing consumer preferences, relying solely on historical data for forecasts can hurt efficiency, profitability, service levels, and customer satisfaction RELEX integrates with data sources across your business – from ERPs and reporting tools to REST APIs, files, and other systems When people use the term REST API, they are generally referring to an API accessed via HTTP protocol at a predefined set of URLs

Last checked Oct 24, 2026

Company-published evidence, not an independent audit. Unknown means unverified.