# Tratta

Cloud-based collections platform

Research: https://www.safecli.org/company/tratta.io
Company: https://tratta.io

## Evidence status

Procurement review needed
Source review: 2026-10-29T14:05:32.639Z
API: Public API

Company-published claims, not independently verified controls. Unknown is not evidence of absence.

## Procurement checks

### Security assurance — Company-published

> Tratta’s debt collection compliance software meets top security standards, including PCI DSS Level 1 and SOC 2 Type II.

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### SSO & provisioning — Company-published

> Ongoing enhancements, including single sign-on (SSO) capabilities, further strengthen account security and simplify credential management across your organization.

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Test SSO enforcement, user removal and privileged-account recovery.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Access controls — Company-published

> Our debt collection compliance software provides robust administrative controls with role-based access management and customizable user permissions.

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Test least-privilege roles and cross-tenant access with separate test accounts.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Auditability — Company-published

> Arrangements finalize on the spot, with a full audit trail.

Source: https://tratta.io/
Reviewed: 2026-10-29T14:05:32.639Z

> Track every offer, payment, and interaction from portal entry to final payment, complete with an easy-to-follow audit trail and real-time dashboards.

Source: https://www.tratta.io/reporting-and-analytics
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Verify administrative and data-access events, retention and export.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Data handling — Not found


- [ ] Review DPA, subprocessors, retention, deletion, residency and AI training use.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Reliability & support — Company-published

> Breach Insurance and Disaster Recovery

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

> Tratta proactively safeguards clients with breach insurance coverage and a rigorously tested disaster recovery framework.

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Request SLA, incident history, recovery targets and support escalation terms.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

### Product effectiveness — Company-published

> Tratta exceeds industry data security benchmarks.

Source: https://www.tratta.io/secure-debt-collection-compliance-software
Reviewed: 2026-10-29T14:05:32.639Z

> - not use or access API or other Services in order to monitor the availability, performance, or functionality of the API or other Service or any portion thereof or for any similar benchmarking purposes;

Source: https://www.tratta.io/legal/api-license-and-terms-of-use
Reviewed: 2026-10-29T14:05:32.639Z

- [ ] Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.
- [ ] Record reviewer, test date, scope, result and supporting artifact.

## Decision

- Owner:
- Intended use and data sensitivity:
- Blocking requirements:
- Pilot success criteria:
- Unresolved risks:
- Decision and review date: