Zilliz Cloud

Vector database platform

zilliz.com

Enterprise evidence

Procurement review needed

Public information covers security assurance, sso & provisioning, access controls. Still unresolved: product effectiveness.

10 official sources · Fresh page review · Not independently tested

Sources reviewed 2026-10-16

6 / 7 areas with published evidence · 0 independently verified

Evidence & checks
Security assuranceCompany-published
- ### SOC 2 Type IIReviewed 2026-10-16View source
| • Maintain industry certifications (e.g., SOC 2, ISO 27001).Reviewed 2026-10-16View source

Before relying on it
Request the current audit report, scope, exceptions and expiry; confirm the vendor entity.

SSO & provisioningCompany-published
- Supports Single Sign-On (SSO).Reviewed 2026-10-16View source
For details, refer to Single Sign-on (SSO), MFA, and Cluster Credentials.Reviewed 2026-10-16View source

Before relying on it
Test SSO enforcement, user removal and privileged-account recovery.

Access controlsCompany-published
Granular and role-based access control:Reviewed 2026-10-16View source
Zilliz Cloud prioritizes security and we employs comprehensive measures including strict resource isolation, fine-grained role-based access control (RBAC), enterprise-level identity authentication and end-to-end encryption (at rest and in transit).Reviewed 2026-10-16View source

Before relying on it
Test least-privilege roles and cross-tenant access with separate test accounts.

AuditabilityCompany-published
Maintain visibility and accountability through audit logs:Reviewed 2026-10-16View source
For details, refer to VectorDB Audit Logs.Reviewed 2026-10-16View source

Before relying on it
Verify administrative and data-access events, retention and export.

Data handlingCompany-published
- Multiple data residency options: You can create clusters in your preferred cloud providers and regions.Reviewed 2026-10-16View source

Before relying on it
Review DPA, subprocessors, retention, deletion, residency and AI training use.

Reliability & supportCompany-published
| Security Incident Response | ✅ | ✅ | |Reviewed 2026-10-16View source
| Service Operations & Reliability | Availability & Business Continuity (SLA, HA, DR) | ✅ | ✅ |Reviewed 2026-10-16View source

Before relying on it
Request SLA, incident history, recovery targets and support escalation terms.

Product effectivenessNot found

Before relying on it
Run a representative pilot against your current workflow; measure errors, missed cases, time saved and human review cost.

Published claims are not verified controls. No hands-on performance or security testing has been performed.

What we know

Provides native multi-region support to keep data in-region for residency while scaling billion-scale vector memory.

Worth asking

Does native multi-region support suffice when agents make external tool calls across regions?

Sources

Evidence details

Enterprise controls

- ### SOC 2 Type II | • Maintain industry certifications (e.g., SOC 2, ISO 27001) - ### SOC 2 Type II

Developer access

- Provides cluster access through API keys and cluster credentials • Configure API keys for Data Plane access • Configure Control Plane API keys

Last checked Oct 16, 2026

Company-published evidence, not an independent audit. Unknown means unverified.